IMPORTANT: Phone times changing- to 10.30 am from 1st December
WE ARE CHANGING THE TIMES WHEN OUR PHONES GET TURNED ON.
Many of our phone calls are from members who have wages and benefits paid to us so we will focus on getting these transferred to their bank accounts or debit cards as early in the morning as possible.
As from 1st December 2016 the phones will come on at 10.30. We hope that this change doesn’t cause you too much inconvenience- we hope it will lead to a better service for our members.
DON’T FORGET- you can email us at firstname.lastname@example.org at any time of the day or night. We check these emails regularly during the day.