Privacy policy

Privacy

Salford Credit Union is displaying this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: salfordcreditunion.com

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and gather broad demographic information.

In a few areas of the Salford Credit Union website we ask you to provide information that will enable us to use the information to keep you informed of our latest products and services after your visit to the salfordcreditunion.com website. The personal information that you supply to Salford Credit Union enables us to personalise and improve your web browsing experience. It gives us a greater understanding of you, so that we can recommend services and promotions that we feel would be of interest to you. It is completely optional for you to participate. We request information from you when you:

  • Subscribe to the newsletter service
  • Participate in a competition
  • Make an online enquiry
  • Submit feedback

Our site’s enquiry forms ask for your name, email address, and where appropriate other personal information that would be needed to register for or subscribe to our services. In the case of newsletters or mailing lists you will be able to remove your name from these lists at any time.

The information you provide will only be used to support and improve your customer relationship with Salford Credit Union, and we guarantee that we will never pass on any of your personal information to a third party without your express permission.

When you visit salfordcreditunion.com, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use “cookies” to track your visit. A cookie is a small text file, which is stored within your web browser and identifies your computer to our server. They also enable us to record how often you visit the site and the areas you navigate within it. It functions as your identification card, recording your passwords and preferences. It cannot be executed as code or deliver viruses.

While Salford Credit Union uses cookies to track your visit to salfordcreditunion.com, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Salford Credit Union with personal information.

If you have any questions about our terms of use, privacy statement, the practices of this site, or your dealings with this web site, you can contact us on 0161 686 5880.

How we use credit referencing information

Credit Reference and Fraud Prevention Agencies

We may make searches about you at credit reference agencies who will supply us with credit information as well as information from the Electoral Register.  The agencies will record details of any search whether or not this application proceeds.  We may use credit scoring methods to assist the application and to verify your identity.  Credit searches and other information which is provided to us and/or the credit reference agencies about you and anyone with whom you are linked financially or other members of your household.

This information may also be used for debt tracing and the prevention of money laundering as well as the management of your account.  In addition, we may ask you to provide physical forms of identification and/or we may telephone you to confirm you identity.

To prevent or detect fraud or to assist in verifying your identify we may make searches of group records and at fraud prevention agencies who will supply us with information.  We may also pass information to financial and other organisation involved in fraud prevention to protect ourselves and our customers from theft and fraud.  If you give us false or inaccurate information, details will be passed to fraud protection agencies.

This information may also be used for tracing and claims assessments and verifying identify.  Information held about you by the credit reference agencies may already be linked to records relating to anyone with whom you have a financial relationship such as a joint account.

 

Check with us what protection the Financial Services Compensation Scheme offers you. www.fscs.org.uk